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Standard Terms and Conditions of Sale

1. Acceptance of Terms:

By placing an order with Bayaan.co.in ("the Website"), you ("the Customer") agree to be bound by these Standard Terms and Conditions of Sale ("Terms"). These Terms, along with our Privacy Policy and any other policies published on the Website, constitute the entire agreement between Bayaan.co.in and the Customer.

2. Product Information:

  • Accuracy: We make every effort to display the sarees accurately, including colors, designs, and materials. However, due to variations in monitor settings and photography, slight differences may occur.
  • Descriptions: Product descriptions are provided for informational purposes only. We do not warrant that the descriptions are error-free.
  • Handloom Variations: Bayaan.co.in specializes in handloom sarees. Minor irregularities in weaving, printing, or embellishments are inherent to handloom products and are not considered defects.

3. Ordering and Payment:

  • Order Placement: Orders can be placed through the Website. Order confirmation is subject to product availability.
  • Payment: Payment can be made through the payment methods available on the Website.
  • Pricing: Prices are listed in Indian Rupees (INR) and are subject to change without notice. Prices include applicable taxes unless otherwise stated.
  • Order Confirmation: An order confirmation email will be sent upon successful placement of the order. This email does not constitute acceptance of the order; it is a confirmation that we have received it.
  • Order Acceptance: Bayaan.co.in reserves the right to accept or reject any order at its sole discretion.

4. Shipping and Delivery:

  • Shipping Costs: Shipping costs are calculated based on the delivery location and order value and will be displayed at checkout.
  • Delivery Time: Estimated delivery times are provided for informational purposes only and are subject to delays beyond our control.
  • Delivery Address: The Customer is responsible for providing a correct and complete delivery address.
  • Risk of Loss: The risk of loss or damage to the sarees passes to the Customer upon delivery.
  • International Shipping: If we offer international shipping, customs duties and taxes may apply, which are the responsibility of the customer.

5. Returns and Exchanges:

6. Cancellation:

  • Cancellation by Customer: Orders can be cancelled before they are shipped. Once shipped, the return policy applies.
  • Cancellation by Bayaan.co.in: Bayaan.co.in reserves the right to cancel any order due to unavailability of the product, errors in pricing or product information, or any other reason. In such cases, a full refund will be issued.

7. Intellectual Property:

  • All content on the Website, including images, designs, and text, is the intellectual property of Bayaan.co.in and is protected by copyright laws.
  • The Customer may not reproduce, distribute, or modify any content from the Website without our express written permission.

8. Limitation of Liability:

  • Bayaan.co.in shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or the purchase of sarees.  
  • Our liability is limited to the purchase price of the saree.

9. Governing Law and Jurisdiction:

  • These Terms shall be governed by and construed in accordance with the laws of India.
  • Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi.  

10. Amendments:

  • Bayaan.co.in reserves the right to amend these Terms at any time without prior notice.
  • The amended Terms will be posted on the Website and will be effective immediately.

11. Contact Information:

  • For any questions or concerns, please contact our customer service team at:
    • Email: info@bayaan.co.in
    • WhatsApp: +919870131833
    • Address: Vivek Vihar AWHO, Sector 82, Noida 201304

12. Force Majeure:

Bayaan.co.in will not be held liable for any delay or failure in performance of its obligations if such delay or failure is caused by events beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, natural disasters, or disruptions in transportation or communication.  

Discount Voucher / Gift Card Policy

  1. Voucher Validity:
    • Vouchers presented after the expiration date will not be honored.
  2. Voucher Value:
    • Gift voucher is redeemable for maximum as stated on the voucher on www.bayaan.co.in
  3. Redemption:
    • Gift voucher can only be redeemed online at www.bayaan.co.in.
    • To redeem, enter the unique voucher code provided at checkout.
    • The voucher code must be entered exactly as it appears.
    • If the total order value exceeds the voucher value, the remaining balance must be paid using an accepted payment method.
    • If the total order value is less than the voucher value, the remaining balance will not be carried over, and no refund will be given.
    • Only one gift voucher can be redeemed per transaction.
    • Voucher cannot be clubbed with any other offer or discount presented on our website.
  4. Non-Transferable/Non-Refundable:
    • Gift voucher is non-transferable and cannot be exchanged for cash.
    • No cash refunds will be given for unused portions of the voucher.
    • Lost or stolen vouchers will not be replaced.
  5. Exclusions:
    • Gift voucher cannot be used in conjunction with other discount codes or promotional offers unless explicitly stated.
    • Gift voucher is not valid for the purchase of gift vouchers.
    • Gift voucher may not be used for prior purchases.
    • Gift voucher can not be used to pay for shipping cost.
  6. Website Account:
    • A valid account on www.bayaan.co.in may be required to redeem  gift voucher.
  7. Modification/Cancellation:
    • www.bayaan.co.in reserves the right to modify or cancel gift voucher offer at any time without prior notice.
  8. Fraud:
    • Any attempt to defraud or misuse  gift voucher will result in its immediate cancellation.
  9. Technical Issues:
    • www.bayaan.co.in is not responsible for technical difficulties that may prevent the redemption of gift voucher.
  10. Governing Law:
    • These terms and conditions shall be governed by and construed in accordance with the laws of India.  
  11. Final Decision:
    • The decision of bayaan.co.in regarding any dispute concerning the use of gift voucher shall be final and binding. 
  12. Limitations of Liability:
    • www.bayaan.co.in shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of gift voucher.